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Couldn’t fault any parts of this service. All airport transfers, transfers to different tours and simple assistance was second to none. I just say, Bartek, our driver and overall contact for any assistance, was absolutely brilliant. A real asset for the company and deserves every penny he gets. Top top man

Jack, Jan 2023

Can not fault this service at all!! Myself and Tiffany did the Auschwitz and salt mine tour which we highly recommend if your are wanting to get the most out of Krakow. The transport was so efficient and friendly staff, the minibus bus takes you to the coach in the morning, from there we had Michael our great host/ Driver. The ladies we had giving our tours were very knowledgeable and friendly. The salt mine is a must see!! Incredible trip Thankyou

Tom, January 2023

Fantastic service. We were collected from krakow airport and brought to Zakopane. They were waiting for us in the airport and couldn’t have been more helpful. Correct carseats ready for our children. They stopped at the shop for us to get milk for our baby. On return home, they collected us from zakopane and brought us to Auschwitz and waited for us while we did the tour. They then took us to krakow airport. They were always on time and so helpful, stopping for us when the children needed to use the toilet etc. Pointing out interesting things along the way of the journey like famous towns and telling us about them. So friendly and so professional. We were very impressed and would most definitely use them again. We recommend them to anyone. Thank you to the boys for our very enjoyabl

Norman, January 2023

Very friendly driver who spoke excellent English, I was very tired after my flight and they kept me awake in my late night ride to the hotel

Joseph, Dec 2022

Just got back from my trip to Krakow and just wanted to say a big thank you to all of the staff at Krakow Direct. Your drivers were always on time, polite, friendly and very accomodating. We asked if we could do a stop off on the way back to our hotel after visting the Oskar Schindler museum and our driver was more than happy to oblige. Me and my friends visited the Salt Mine, Oskar Schindler and Auschwitz with your company. All of the tour guides were very knowlegable and it definatley made the trips better than doing them by your self. Would definatlety recommed doing all these tours with a guide. I will definately be reccomending your company to family and friends and if I go back to Krakow again as I\'m sure I will as there was still much more to see I will be using you again. Thank yo

Cara, May 2022

We want to thank our driver to Auschwitz, Patrick, for taking care of us, being super helpful and kind!

J & T, May 2022

I booked a trip to Auschwitz and Salt mine in one day and was very impressed with our driver who not only made sure we were well informed as to how the day would progress but also made sure we were in the correct queues for our tours. A long day but a stress free one thanks to you. I highly recommend

Jamie Kisler, May 2022

Excellent company , Micheal and Margaret was fantastic host for our trip to auschwitz Mini bus on time .

jane taylor, April 2022

I used company to help me organise many events during discovering Krakow together with my 62 colleagues from Denmark. Transfers from the airport, visit Auschwitz, visit Salt Mine, river trip, Jewish district, Wawel etc. Everything was perfect!!!! Guide Kamil deserved 5* from all of us. Full professionalism!!! Hardly recommended!!!

Malgorzata, April 2022

Pawel was an amazing man! Well versed in conversation, English was perfect, very nice attitude, and best of all extremely kind! I will use these services again and personally request for Pawel! Thanks for making my journey to Poland joyful and easy!

Tyler Jacob, February 2022

I just wanted to send you a quick email as I haven't had chance to write my trip advisors review yet. Your company is the best company I have ever dealt with. All the trips I booked were amazing and the communication between the staff and drivers with myself was nothing short of outstanding. I will recommend you to everyone I know coming to Poland Krakow. If I ever visit again I will be booking through yourselves. I can not thank you enough on how amazing everything was making my trip so special. Thank you again, I wish you all the best in your excellent company

Wycieczka Kraków- Auschwitz- Birkenau- Kraków . Jesteśmy mega zadowoleni, przesympatyczny kierowca,obsługa, transfer pełny profesjonalizm, na pewno skorzystamy ponownie

Piotr, luty 2022

Just a quick email to thank you and our drivers over the weekend. Everything went very smoothly and we very much enjoyed our trip. Your company is very efficient and I'd have no hesitation to recommend you to others travelling. Thanks again and hopefully we'll be back soon, perhaps for a summer time visit.

Lisa Furlong

Hi, I hope you are all well, I had some transfers and 2 trips booked with you which I originally booked in March 2020 which was cancelled twice and rebooked. Well we finally got Poland on 31-10-2021 I would just like to say a massive thank you for your service, both transfers and trips was perfect. The 2 drivers who picked us up from the airport and took us back was very pleasant and helpful and very prompt. Both The drivers who took us to auschwitz and to the salt mines was very informative and very helpful making our trip an excellent experience Thanks stephen

Stephen Wilson

Zarezerwowałem samochód na lotnisko w Balicach dla moich studentów z Chin. Kierowca czekał na hali przylotów z odpowiednim napisem, co ułatwiło studentom jego rozpoznanie. Cała procedura zamawiania transportu przebiegała w bardzo dobrej atmosferze, skutecznie i z ogromną cierpliwością w stosunku do klientów. Firma zapewnia więc profesjonalną obsługę, na wysokim poziomie. Kierowca bardzo sympatyczny, pomocy i odpowiedzialny. Samochód wygodny, czysty i jazda nim to była czysta przyjemność. Polecam gorąco wszystkim! Można streścić działania firmy w trzech słowach: profesjonalizm-życzliwość-komfort!

Andrzej Ruszer

We had booked 2 excursions outside Krakow with you via our hotel Amber Boutique Hotel and I wanted to tell you that we were very satisfied with your services. First of all, we went to AUSCHWITZ-BIRKENAU on July 2nd. The driver-guide picked us up on time in front of our hotel. I don't remember his name but he was extremely kind all the day. We had all the necessary explanations during the journey and at our arrival on site. For the second reservation, we went to mine salt the next day, July 03. And, good surprise, we were alone in the mini-bus with our driver. Mike was great and managed very well the mishaps we encountered on the road (accident on the way with intervention of the emergency services and helicopter) and thanks to him we were able to make the visit at the scheduled time. Moreo

Julie-Oyana FOURNI

Hello again Gabriela Your driver was absolutely on time at the Hotel Legend. He had gone inside and I was outside! A very nice ride to the Airport and a very pleasant driver. We had a good conversation. Thank you for my transfers. I am very impressed with KrakowDirect and your personal attention. I will recommend your service and of course use it again next time I visit Krakow.

Neil Williams

Hello, Myself and my partner just wanted to say a big thank you for our amazing experience last week! We used your company for both our transfers and three days worth of trips, you were excellent in all aspects! Your staff were so friendly and warming and helped above and beyond! We would like to especially thank a lady called Paulina I believe she was called, she did our tour of Plaszow on Monday 7th September & Also our tour at the Shindlers Factory on Wednesday 9th September, she was so knowledgeable and really made our experience the best! Please pass on our thanks to her. I will definitely recommend your company and will most definitely use your company again when we visit again!

Alicia Lingwood

I would like to thank Matt for a wonderful service. Matt who took us to Auschwitz very helpful and informative. Also the staff at the office. It made our break more enjoyable. When we come back we will use your services again. Once again thank you Mrs Gail


Just wanted to thank you for the tour and in particular wanted to mention Michael who drive us there and back. He was very friendly and helpful, explaining everything clearly about where to go on arrival and departure. He also gave us extra information in addition to the video that was played on the way there. He did this in a way that was respectful to the nature of the visit but was also positive.

J Young

hi natalia, i would just like to thank you for making sure i got to visit auschwitz and the salt mine, michael was a very good host/driver, going beyond the call of duty, and looking after me, it was a pleasure to have him as company for the trips. thank you to yourself also for looking after me and keeping me informed. i hope to see you again sometime in the future.

Joseph Kokans

Hello there , We are back in the UK now but wanted to say thank you for the service you provided . It was very professional and good value. If we return we will use you again.

Regards, Gareth

This is just to say massive thanks to the company and to your drivers who are all equally nice and pleasant. Special mention to Simon who picked us up from the airport ~ he made a good impression to the company as he was really friendly, we warm up to him immediately. Michael who drove and guided us to Auschwitz-Birkenhau/Saltmine ~ he was also very pleasant. Raphael who drove for us to Zakopane ~ he was so patient with all of us, accommodating our multiple toilet stops and allowing us to change our itinerary last minute. And lastly Karol who took us back to the airport, he was also kind to allow us to change our pick up to an earlier time. They are an asset to KrakówDirect. They made our trips fun and enjoyable!

Best wishes to the company! Reina

Dear Team @ Krakow Direct, Today I visited Auschwitz with my Mum and we had the pleasure of being guided and looked after by a member of your team Peter. I would just like to extend my thank you to Peter for such wonderful service, over and above what we would expect. Everything was perfect and nothing was too much trouble. Peter spoke so highly of your company and how much you care for the customer. It is for reasons like this, that I will recommend Krakow Direct to family and friends and ensure there is no other service I will use again when in Krakow. This is now my second time, and it has only gotten better. I also very much appreciate the good support and timely responses from your office team in the lead up to our trip. I would appreciate if you can ensure my feedback is shared wi

Laura Toner

Want to say thank you very much for sending Jacob! He was absolutely amazing. He made our trip so much better plus he was extremely knowledgeable and friendly. We will recommend him and your team every chance we get. As well as when we return to Kraków.

Jovanni Vera

Also to say you and all your colleagues at Krakow Direct provide and excellent service and our driver today Lucas was excellent, he was very nice/friendly and courteous I will be highly recommending your service. Thank you again.


We are now back home after our trip to Poland. I just wanted to say a huge thank you to you and everyone we have dealt with at your company. We have been so impressed with your professionalism and the service provided by each person we have dealt with. The staff we met with were polite, arrived in plenty of time and we couldn’t have wished for better. The vehicles used were comfortable and clean too. From the start, our emails were answered promptly and nothing was too much trouble. We wouldn’t hesitate to use you again and have already recommended your company to a friend who is travelling to Poland shortly. Thank you again

Kevin Treviss, February 2020

Thanks so much for your wonderful tour guide Jacob. We were lucky to have him. He was very helpful and full of knowledge about Krakow and Poland

Kate Jackson

Superb service will definitely use again. We went to Auschwitz-Birkenau and the driver and guide were brilliant

I visited Krakow for three days this week and used the services of Krakow Direct-twice for visits to Auschwitz-Birkenau and the Salt Mines. I am pleased to report that the whole experience was very impressive, from the original research via their website; the ease of booking; the promptness of the pick ups; the vehicles; the friendliness of the drivers; the clear explanations given on what to expect on the tours and finally the guides themselves - especially Evelyn on the Auschwitz-Birkenau tour. Their may be cheaper options but based on my brief experience I am confident you would not regret using Krakow-Direct, indeed I think you too will be very satisfied just as my daughter and I were.

Brilliant service and experience delivered by krakow direct. We went on the combined aushwitz and salt mines tour, was picked up by Voytek at the arranged time. He was very welcoming and helpful (and even brought me back my purse after leaving it in the van!) Because we was so pleased with the service, we then went on to book our transfer to katowice Airport. Again the service was excellent. The driver was very nice and on time and was also not overly expensive. Thank you very much!

This is to say how much we enjoyed our trip to Kraków it was made so much better because we used Kraków direct the office staff was always quick in their response and the drivers always polite, prompt and helpful will definitely use them again and will be recommending them to any of my friends

From the outset, Krakow Direct have been superb. Magda helped to book the perfect private trip to Auschwitz. Peter the driver meet us at the hotel and gave us so much history during the trip to and back from Auschwitz. He organised a lunch for us and is a credit to your company. Joanna guided us around Auschwitz and told us so much and answered any questions we had. Fantastic service throughout, thank you.

We have just got back from our trip and thank you so much. Peter our driver was fantastic and gave us so much information on the way to and back from Auschwitz. Joanna the guide was superb and so knowledgeable and gave us a great experience. Thank you again


Thank you for your excellent service whilst we visited your beautiful country this week. All your drivers were extremely friendly helpful and on time.